Last updated: 12th December 2025
At DescribeImage, we strive to provide high-quality digital products. However, if you experience any technical issues with your purchase, we are happy to assist you with a refund under the conditions outlined below.
You can request a refund within 7 days of your purchase if the product didn't work due to technical issues. Refunds for other reasons, including change of mind or accidental purchases, are not eligible.
Note: Refunds are only provided for technical issues with the product. All refund requests are subject to verification.
Approved refunds will be issued either:
Only one of these options will be provided per refund request.
Important: Store credits, if issued, are non-transferable and can only be used for future purchases on our platform.
Refunds after subscription renewal:
Not available
Automatic cancellations:
Not allowed
Once your refund request is approved, it may take up to 7 days for the refund to be processed.
To request a refund, please visit our Contact Page and reach out to us at:
Include your purchase details and issue description so we can process your request quickly.
If you have any questions about our refund policy or need to request a refund, please don't hesitate to contact us.
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